Saturday, September 3, 2016

IRC SIG needs external oversight

The culture on the Fedora IRC channels is hostile and unwelcoming. I
recently asked for technical help in #fedora and most of the responses
were insults. I went to #fedora-ops to report the offending user and was
horrified to see that the user is one of the IRC operators. So, I found
the link to the IRC issue tracker
<https://fedorahosted.org/irc-support-sig/> in the #fedora channel topic
and reported my experience at
<https://fedorahosted.org/irc-support-sig/ticket/192>

I looked back through past issues on this tracker and found that my
experience was not an isolated incident. The operator who was rude to me
has had many complaints against them over years. Looking at other issues
on the tracker, there are a few other users (I think they're also
operators) who also have years of complaints about their abrasive
behavior. Occasionally, the reports on the tracker mention racist behavior.

Time and time again, the IRC SIG had a meeting about a reported incident
and decided to take no meaningful action against its own
operators/regular users. I think it's clear that the IRC SIG is
incapable of governing itself and needs outside oversight, or the IRC
channel will continue to be a hostile place that reflects poorly on Fedora.

I'm not sure if this is the best place to address this. I found the
Community Working Group wiki page but it seems that group hasn't had a
meeting in 5 years.
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